Support

Who we are

Where is Luxury Beauty located?

How much does Luxury Beauty cost?

How do I sell if I don't have an online store?

How much does shipping cost?

Where does Luxury Beauty ship to?

How long does shipping take?

How can my customers track their order?

What does the shipping notification look like for my customer?

Return and exchange policy

Are there any additional costs to using Luxury Beauty?

What is the difference between Customer price and Luxury Beauty price?

Does Luxury Beauty contact my customers on my behalf?

Can I use Luxury Beauty on both my phone and laptop?

How do taxes work on Luxury Beauty?

Setting up your Shopify store

Paying for a Luxury Beauty order

Where can I see my orders?

How do I pay for the orders my customers place on my Shopify store?

Where can I see tracking for Shopify oders?

How do I change shpping details for an order?

How do I cancel a Shopify order?

What if my customers want to edit their order?

Do I have to manually input customer information and shipping details?

Does Luxury Beauty offer training?

Who handles my customer questions?

How often does Luxury Beauty release new items?

Managing product type, tags, and status

Removing a Luxury Beauty product from your Shopify store

Product branding

What does the packaging look like when my customers receive their order?

Does Luxury Beauty offer custom packaging for sellers?

How do I earn money with the Luxury Beauty app?

Completing a Shopify order

Can I add multiple Shopify stores to my Luxury Beauty account?

How do I remove the app from my Shopify store?

Update payment methods on Luxury Beauty